Privacy Policy

At Launchpad Careers, your privacy is our priority. We are dedicated to protecting your personal information and maintaining your trust. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or participate in our programs designed to help remote agents build successful, independent Medicare businesses.

1. Introduction

Launchpad Careers provides mentorship, training, and business development programs that empower remote agents to grow Medicare-focused businesses. As part of this mission, we collect certain personal and professional information to support your success and ensure compliance with U.S. regulations.

By using our website, enrolling in our programs, or communicating with us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect only the information necessary to provide our services and comply with applicable laws. This may include:

a. Information You Provide:

Contact Information: such as your name, phone number, email address, and mailing address.
Professional Information: including licensing details, certifications, or experience relevant to Medicare sales.
Program Participation Details: progress within our mentorship programs, feedback, and communications with mentors or trainers.
Payment and Billing Information: if you enroll in paid training or services (processed securely via trusted third-party vendors).

b. Information Collected Automatically: When you visit our website, we may automatically collect:

IP address and browser type
Device and operating system details
Pages visited, time spent, and referring URLs
Cookie or tracking technologies for website functionality and analytics

We do not use these technologies to track you across unrelated sites.

c. Information from Third Parties: We may receive information from:

Licensed insurance carriers (e.g., Aetna, Humana, UnitedHealthcare, Wellcare, Cigna, Anthem)
Background check or licensing verification partners
Marketing or analytics tools that help us improve your experience

3. How We Use Information

We use your information to provide high-quality, compliant, and personalized services. Specifically, we may use it to:

Register you for programs or mentorship opportunities
Verify your professional eligibility or licensing status
Facilitate training, certification, and lead distribution
Communicate with you about program updates, schedules, and opportunities
Improve our website, services, and marketing outreach
Meet legal, regulatory, and compliance obligations under Medicare and state laws

We do not sell or rent personal information to third parties.

4. Data Protection & Security

We take your privacy seriously and maintain industry-standard safeguards, including:

Administrative measures: restricted data access for authorized personnel only
Technical measures: encrypted data transmission (SSL), secure servers, and firewalls
Physical safeguards: controlled office environments and secure data storage

Despite our efforts, no online system is 100% secure. You share information at your own risk, but we work diligently to minimize this risk through ongoing security practices and monitoring.

5. Sharing of Information

We may share limited personal information only when necessary to deliver our services or comply with legal requirements:

With Licensed Partners: including Aetna, Humana, UnitedHealthcare, Wellcare, Cigna, and Anthem for training, licensing, and compliance processes.
With Service Providers: such as web hosting, analytics, communication, and payment processors who support our operations under confidentiality agreements.
For Legal Compliance: when required by law, regulation, or valid governmental request.

We do not share your information for unrelated marketing or advertising purposes.

6. Your Rights & Choices

You have the right to control your information:

Access & Correction: Request access to your personal data or ask us to correct inaccurate details.
Deletion: Request that we delete your personal information, subject to legal or contractual retention obligations.
Opt-Out: Unsubscribe from marketing communications at any time using the link in our emails or by contacting us directly.
Data Portability: Request a copy of your personal information in a usable format, where applicable.

We will respond to all verified requests within a reasonable timeframe as required by law.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or applicable laws. Updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Effective Date: October, 2025

For questions, requests, or privacy concerns, please contact:

Launchpad Careers – Privacy Team

Email: hello@launchpad-careers.com
Address: 300 Lenora St, Seattle, WA 98121